Guidelines

WHYUS? gives you real wallets, which means the responsibility that comes with real wallets. These guidelines are the short version of how to hold them safely.

The golden rules

• Never share your recovery phrase or private keys. Anyone who has them owns the wallets. No member of the WHYUS? team will ever ask for them — treat any such request as fraud.
• Write the 12 words down and keep them offline. Paper in a safe place, or a steel backup. Not a photo, not a screenshot, not a note in the cloud, not a password manager you share.
• Nobody can restore your wallets for you. If the phrase is lost, the wallets are lost, and neither WHYUS? nor whyus.fun has a copy that can recover them.

Using the wallets safely

• Send a small test amount first whenever you use a new address or a new chain.
• Check the address you are sending to on the receiving device, not just on the screen you copied it from.
• Use the QR code or the explorer link on a wallet card to double-check an address before a large transfer.
• Reveal a private key only when you are actually importing it somewhere, and hide it again afterwards.
• Blockchain transfers are final. An address that receives funds cannot send them back by itself.

Your account

• Use a password you do not reuse anywhere else — it is the only thing standing between a stranger and your wallets page.
• Sign out on shared or public devices, and keep your own device locked.
• Tell us straight away if you think someone else has access to your account.

Acceptable use

WHYUS? is a wallet product, not a place to run a business on. Do not use it to:

• break any law, or launder the proceeds of crime;
• evade sanctions or fund prohibited activity;
• defraud anyone, or impersonate WHYUS?, whyus.fun or any other service;
• attack, scrape, overload or reverse-engineer the service, or try to reach another account's data.

Accounts used this way may be suspended or closed, and this does not affect your wallets: because the keys are yours, you can always import them into another wallet app.

Reporting a problem

If you believe you have found a security issue, contact security@whyus.fun before disclosing it publicly. For anything else — including account access problems — use support@whyus.fun. See also the terms of service and the privacy policy.